First of all, let’s define what
etiquette is, etiquette is the set of rules or customs that control accepted
behaviour in particular social groups or social situations. And it is the rules
that govern good behaviour and our social and business interactions, is always
evolving and changing as society changes. In short, etiquette is merely a
set of guidelines for politeness and good manners, the kindnesses with which we
should always treat each other.
There
are different types of etiquettes; two of them are Business Etiquette
and Office Etiquette. First, let’s talk about business etiquette; business
etiquette is about how to conduct your business with other businesses and
clients – by showing respect and consideration for them at all times. It is all
about conveying the right image and behaving in an appropriate way. Business
etiquette is important because it creates a professional, mutually
respectful atmosphere and improves communication, which helps an office
serve as a productive place. People feel better about their jobs when they feel
respected, and that translates into better customer relationships as well.
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| Source: https://www.lawpracticetoday.org/article/business-etiquette-answers-todays-legal-professionals/ |
Business Etiquettes seems like simple and common sense but it is important to the environment you are into. Basic business etiquettes include 1.) Showing courtesy and good manners – being courteous shows that you have respect to others and in the workplace and having good manners will benefit you in most aspects of your life. 2.) Don’t keep clients waiting while you wind up another task - time is precious when it comes to business, being punctual shows others that you value their time; Go out personally to ask for a brief deferment, apologized and invite them to use the facilities; tea, coffee, magazines or whatever else is on offer while they wait. 3.) Dress appropriately – dress appropriately for work, you need to look professional, neat and clean, and studies have shown that the first thing that people notice about others is their appearance. It is the primary influence on first impressions. 4.) Be polite and professional - using please and thank you as appropriate, addressing others using Mr., Mrs., Miss, or Ms. unless otherwise requested and smiling and offering a firm handshake when meeting someone new. 5.) Be helpful and above all act with honesty and integrity – be helpful to your clients or customers, being honest and having integrity makes your clients gain trust in you and to your company. These are some of the basic business etiquettes we must know and do for building strong relationship in the field we are in or in any environment we are into.
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| Business Etiquette Source: https://biz30.timedoctor.com/business-etiquette-tips/ |
Second,
let’s talk about office etiquette; office etiquette is may include having good
manners and being courteous of others, as well as using workplace technology in
a suitable manner. Office etiquette is about conducting yourself
respectfully and courteously in the office or workplace – first impressions are
important! It is important because it cuts down on stress and conflict between
co-workers, which ultimately affects the company’s success.
Office
Etiquettes seems like just the same with Business Etiquettes but with this one
it talks about in the office itself or in the workplace and with the co-workers
you get along with. Basic office etiquettes include 1.) Keep you workplace
neat and tidy - show your organizational skills and professional image by
keeping your own desk tidy and in order throughout the working day. 2.) Show
respect to colleagues - respect is the key when working in an open-office
environment. Act respectful and expect others to act in the same way. Treat
colleagues with the same level of respect you would expect to be treated
yourself. 3.) Dress appropriately - every office has a dress code; make
sure that what you wear is appropriate to that code. 4.) Don’t
eavesdrop/gossip - Everyone is entitled to private conversations, in person
or over the phone. The same goes for e-mail; don’t stand over someone’s
shoulder and read their e-mails. 5.) Use proper language – avoid saying
curse words or words that can offend your co-workers, don’t use inappropriate
phrases or sentences and also be mindful with your actions, facial expressions
and body language. These are only some of the basic office etiquettes we must
know and do inside the office or in the workplace. These can help us to be a
good worker and attitude towards the people around us. It is an important part
of the business office because of its impact on relationships within the
company.
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| Office Etiquette Source: https://www.glassdoor.com/Photos/GE-Digital-Office-Photos-IMG1145007.htm |
Business etiquettes and office etiquettes seems like just the same because they are important for all the people including the way people behave and deal with the people arou
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